A safer way to sell to someone who's only in your DMs.
Built for sellers. HarrenaPay AI Commerce turns the chat into your storefront — catalogue, delivery quote and held checkout inside the conversation. You get paid when delivery is confirmed. Built for how Nigeria really sells.
Naira transactions · Escrow-secured · Simulator-ready today
Every DM sale starts with the same stall: 'send account details.' Customers hesitate. You hesitate to ship first. That question kills the deal. HarrenaPay AI Commerce removes it — without asking anyone to leave the chat.
Nobody leaves the chat. The money still goes into escrow.
Customer asks in chat
They enquire the way they already do — WhatsApp, Instagram, or the Simulator. Your AI answers from your real catalogue: stock and prices that exist, never invented.
You quote delivery + total
Managed delivery options (or your own rules) appear in plain language. They see an itemised Naira total before anyone asks them to pay.
Money is held — you get paid on confirm
They pay through HarrenaPay. Funds stay locked until delivery is confirmed. You ship knowing the money is real. If something goes wrong, it stays locked while evidence settles it.
For Sellers
Selling on Instagram, WhatsApp or TikTok?
Stop losing customers who don't trust you yet. Let them enquire, get a real delivery total, and pay into held checkout — all inside the chat. Watch 'send account details' become a protected sale. Get paid when delivery is confirmed.
Close more DMs
Turn “how much with delivery?” into a paid order without sending them to another site.
Ship with confidence
See committed money before you pack. No more screenshots. No more “I paid” ghosts.
You set the rules
Payment mode, delivery, fees and refunds are your Commerce Rules — the AI follows them.
Commerce Rules
You set the policy. The AI executes it.
Payment mode, delivery, who pays shipping, acceptance and refunds — configuration, not hardcoded chatbot behaviour. A trust floor stays locked: dispatch proof and a hold merchants cannot weaken.
Payment
Standard Escrow or Fast Settlement (24h hold)
Delivery
Managed delivery, merchant delivery, or pickup
Delivery fee
Customer, merchant, or free over a threshold
Acceptance
Auto-accept or manual approval
Refunds
Wallet, original method, or merchant review
Trust floor
Dispatch proof + hold — cannot be turned off
We never hold the money. HarrenaPay does.
AI Commerce is the conversation layer. HarrenaPay is the trust layer. Checkout, holds, release and disputes stay on the rails Nigeria already uses for escrow — the chat just stops being the risky part.
How HarrenaPay escrow worksA trust company has to earn yours first.
Registered & regulated presence
Harrena Africa Synergy Ltd, incorporated in Nigeria (RC 8309351) and registered with the Nigeria Data Protection Commission.
Your money, ring-fenced
Checkout money sits in HarrenaPay escrow wallets — separate from operating funds — until release conditions are met. AI Commerce never touches it.
Evidence, not arguments
Itemised totals, delivery quotes and hold rules live in the conversation record. Disputes settle on what happened, not who shouted loudest.
Honest by design
We publish exactly what we do and where we operate: Nigeria, in Naira. Simulator first. Meta channels when you are ready. We would rather under-promise than break a promise.
Questions, answered.
More questions? Reach us at support@harrenapay.com.
What is HarrenaPay AI Commerce?+
A selling tool for merchants who close deals in DMs. Your AI handles catalogue, cart, delivery quote and checkout inside the chat. HarrenaPay holds the customer’s payment until delivery is confirmed. AI Commerce never holds funds itself.
How is this different from a normal chatbot?+
A chatbot talks. This one closes sales. Every answer is tied to your catalogue, your Commerce Rules, real delivery quotes, and a HarrenaPay held checkout — so “how much with delivery?” can become a paid order without sending them to another site.
Does AI Commerce hold my customers’ money?+
No. Payments go into HarrenaPay escrow. AI Commerce only starts checkout and listens for webhooks. Release follows HarrenaPay rules: customer confirmation, or Fast Settlement’s 24-hour hold unless a dispute is opened.
Can I sell before Meta approves WhatsApp or Instagram?+
Yes. Phase 1 ships with a Simulator so you can run a full purchase end-to-end today. Meta channels plug into the same commerce engine later — you do not rebuild the flow.
Who sets refunds, shipping and payment mode?+
You do, in Commerce Rules. Payment mode, delivery method, who pays shipping, acceptance and refunds are configuration — not hardcoded chatbot behaviour. A trust floor (dispatch proof + hold) cannot be weakened.
Is this only for Nigeria?+
Yes for now — Naira, integer kobo, and the same honest scope as HarrenaPay. Built for how Nigerian sellers already sell in chat.
Sell in chat. Get paid on confirm.
Create your free account in minutes. Run a full purchase in the Simulator today — Meta channels bolt on when you're ready.