HarrenaPay AI Commerce
The AI front desk for any kind of business.
Products, services, freelancers, companies — one AI that sells, supports customers, and tracks delivery or job status in chat. Held checkout on HarrenaPay. You get paid when delivery or completion is confirmed.
Any business · Naira · Held until confirmation
Your inbox is full of 'how much?', 'are you available?' and 'send account details.' That is not selling or delivering. AI Commerce is the salesperson, support desk, and status tracker — you do the work.
The AI closes in chat. You deliver when the money is held.
Customer asks in chat
They enquire the way they already do — WhatsApp, Instagram, Facebook, or the Simulator. Your AI answers from your real offerings: products, services, or packages — prices that exist, never invented.
Quote fulfilment + total
Delivery, pickup, remote work, or appointment — your rules. They see an itemised Naira total before anyone asks them to pay.
Money is held — you get paid on confirm
They pay through HarrenaPay. Funds stay locked until delivery or completion is confirmed. You work knowing the money is real. If something goes wrong, it stays locked while evidence settles it.
For any business
Selling on WhatsApp, Instagram or Facebook?
Put an AI desk on your DMs — salesperson, customer service, and delivery or job tracker. Products, services, freelancers, or companies. You do the work; the AI closes and updates. Get paid when delivery or completion is confirmed.
AI handles the chat
Sales, FAQs, and “how much?” — answered from your real offerings, not invented.
You handle the work
See committed money before you ship, show up, or deliver digital work. No “I paid” ghosts.
You set the rules
Payment mode, fulfilment, fees and refunds are your Commerce Rules — the AI follows them.
Commerce Rules
You set the policy. The AI executes it.
Payment mode, delivery, who pays shipping, acceptance and refunds — configuration, not hardcoded chatbot behaviour. A trust floor stays locked: dispatch proof and a hold merchants cannot weaken.
Payment
Standard Escrow or Fast Settlement (24h hold)
Delivery
Managed delivery, merchant delivery, or pickup
Delivery fee
Customer, merchant, or free over a threshold
Acceptance
Auto-accept or manual approval
Refunds
Wallet, original method, or merchant review
Trust floor
Dispatch proof + hold — cannot be turned off
We never hold the money. HarrenaPay does.
AI Commerce is the conversation layer. HarrenaPay is the trust layer. Checkout, holds, release and disputes stay on the rails Nigeria already uses for escrow — the chat just stops being the risky part.
How HarrenaPay escrow worksA trust company has to earn yours first.
Registered & regulated presence
Harrena Africa Synergy Ltd, incorporated in Nigeria (RC 8309351) and registered with the Nigeria Data Protection Commission.
Your money, ring-fenced
Checkout money sits in HarrenaPay escrow wallets — separate from operating funds — until release conditions are met. AI Commerce never touches it.
Evidence, not arguments
Itemised totals, delivery quotes and hold rules live in the conversation record. Disputes settle on what happened, not who shouted loudest.
Honest by design
We publish exactly what we do and where we operate: Nigeria, in Naira. Test in the Simulator, then connect your WhatsApp, Instagram, or Facebook Page when you are ready. We would rather under-promise than break a promise.
Questions, answered.
More questions? Reach us at support@harrenapay.com.
What is HarrenaPay AI Commerce?+
An all-in-one AI desk for any Nigerian business — products, services, freelancers, or companies. It sells in chat, handles customer service, tracks delivery or job status, and starts held checkout. HarrenaPay holds the payment until confirmation. AI Commerce never holds funds itself.
How is this different from a normal chatbot?+
A chatbot keeps you typing. This one is your salesperson and support desk. Every answer is tied to your offerings, your Commerce Rules, real fulfilment quotes, and a HarrenaPay held checkout — so you can deliver instead of answering “how much?” again.
Does AI Commerce hold my customers’ money?+
No. Payments go into HarrenaPay escrow. AI Commerce only starts checkout and listens for webhooks. Release follows HarrenaPay rules: customer confirmation, or Fast Settlement’s 24-hour hold unless a dispute is opened.
Can I sell before WhatsApp or Instagram are connected?+
Yes. Use the Buyer Simulator for a full purchase end-to-end today. When you are ready, connect your own WhatsApp Business, Instagram, or Facebook Page from Channels — same catalogue, same checkout, no rebuild.
Who sets refunds, shipping and payment mode?+
You do, in Commerce Rules. Payment mode, delivery method, who pays shipping, acceptance and refunds are configuration — not hardcoded chatbot behaviour. A trust floor (dispatch proof + hold) cannot be weakened.
Is this only for Nigeria?+
Yes for now — Naira, integer kobo, and the same honest scope as HarrenaPay. Built for how Nigerian sellers already sell in chat.
Let AI talk. You deliver.
Create your free business account in minutes. Try a full sale in the Simulator, then connect WhatsApp, Instagram, or Facebook from your dashboard when you're ready.